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Frequently Asked Questions

Filter by category

  • Getting Started
  • Product Range
  • General
  • Website Integration
  • Websites
  • Calendar Synchronisation
  • The Booking Process
  • Taking Payments
  • Emails
  • Advanced Functionality
  • New Website Builder

Getting Started

  • Bookalet Overview
  • How do I add a property?
  • How do I set availability & pricing?
  • How do I add an existing booking?
  • How do I add split week pricing?
  • How do I add short break pricing?
  • How do I add special offers?
  • How do I add extras?
  • How do I add holiday pricing?

Product Range

  • What is the difference between bookalet Lite and bookalet Gold?
  • What's so special about bookalet Agent?
  • Can I just use part of the bookalet system?

General

  • Invoice for my subscription
  • How to add a Privacy Policy link to my booking forms

Website Integration

  • What features can I add to my own website?
  • How easy is it to add these features to my website?
  • Will it match the colour/branding of my website?
  • Is bookalet responsive so it works with mobile tablets and phones?
  • Use with Content Management Systems

Websites

  • What if I don't have a holiday home website?
  • What will a holiday home website cost?
  • Websites for Holiday Lettings Agencies

Calendar Synchronisation

  • How to share calendar information

The Booking Process

  • How do I set up bookalet to accept online bookings?
  • Taking a booking request
  • Taking an online booking
  • Custom fields for calendar and bookings widget
  • Collecting guest names and passport numbers
  • How do I edit a booking?
  • How do I cancel a booking
  • How do I set up Voucher codes for my guests?
  • How do I postpone a booking for future dates?

Taking Payments

  • What kind of payments can bookalet handle?
  • Can I take online payments?
  • Can I use my current merchant services (card) provider?
  • Adding a discount code

Emails

  • How do I send guests arrival information?
  • How do I modify an email?
  • How to customise content for individual properties?
  • What are the email tags?
  • How do I configure bookalet to send from my own email address?

Advanced Functionality

  • Pricing Templates
  • Adding a booking form or availability calendar to your Facebook page (updated Sep 2018)
  • Property Owner Invoices (Statements)
  • What are Property Groups?
  • How do I set up Google Analytics event tracking?
  • How do I add my Google Adwords Conversion Label?

New Website Builder

  • New Website Builder
  • Do you have any pre-built templates?

Bookalet

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Products

  • Bookalet Lite
  • Bookalet Gold
  • Bookalet Agent

Features

  • Publish To Your Own Website
  • Availability Calendar
  • Rate Card
  • Enquiry Form
  • Online Booking
  • Online Payments
  • Marketing Channels
  • Manage Bookings
  • Pricing Models
  • Easy Setup
  • Multiple Currencies
  • SMS Notification
  • Discounts Option
  • Extras Option
  • Record & Track Payments
  • Receipts and Invoices
  • Terms and Conditions
  • Track Referrals
  • Filtered Search
  • Website Design
  • Responsive Forms

Get in touch

Grange Farm,
Colesden,

Bedford, Bedfordshire
MK44 3DB
telephone +44 (0)1234 958859

Company Reg 06936223
Vat Reg. No. GB 110 4860 54
Registered in England and Wales

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