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How do I send guests arrival information?

The system allows you to attach a number of documents to each bookable in the Bookalet system. You can then decide which documents are attached to which emails the system sends out.

 

1. The arrival email can be automatically scheduled to be sent out to the guest a set number of days before the arrival date.

If you would like to attach a document to the arrivals email, you start by attaching a document to the bookable in the Administration section. Click Documents

2. Click + New Document

3. Then proceed to upload your document and add a filename and document type. You can even set an expiration date for the document if needed.

4. Now attach the document to your arrival email and schedule when it is to be sent.

In the Administration > Emails section, you can now edit the email template, attach documents and choose to automatically send out the “Arrival email” a set number of days before the arrival date:

5. Click Emails > Templates, then click the Scheduled tab

6. Click Edit against the arrival email “Your arrival at [tag:bookablename]”

7. You now select which documents you would like to attach. In this case, just the “Information pack”.

8. Then, to schedule – you can now choose to automatically send out the “Arrival email” a set number of days before the arrival date and make it conditional if you wish.

9. Now, 3 days before arrival, the “Arrival email” will be sent with the “Information pack” document attached as long as the guest has paid in full.

It should also be noted that any number of documents can be attached to any of the emails being sent out.

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