How do I modify an email?

Bookalet comes supplied with a series of default emails. These are triggered by you or automatically sent to your guests depending on the sequence of events in the booking process.

You can modify these emails to better reflect how you run your business and how you wish to communicate with your guests.


1. To modify any of the email templates, start by navigating to Administration > Emails:

2. Click Emails and then Templates

3. Decide which email you want to edit and then click the relevant Edit button.

4. Each email has been set to pull in a number of relevant Tags, such as customer name and address and the value of the booking. Obviously, you don’t want to edit these bits of information.  That said, you can add extra text or other Tags such as the Tag for a logo.  These extra Tags can be selected from the Tag icon in the email toolbar.

5. The tags are categorised; click on the category and then select the relevant tag to insert it into your email

6. Click “Insert”

7. Once you have finished editing your email, click Update email template to save your changes.