Emails
How do I modify an email?
Last Updated: June 12, 2024Bookalet comes supplied with a series of default emails. These are triggered by you or automatically sent to your guests depending on the sequence of events in the booking process. You can modify these emails to better reflect how you run your business and how you wish to communicate with your guests. 1. To...
How to customise content for individual bookables?
Last Updated: June 12, 2024Custom fields can be used within your email templates to show bookable related information such as the door key code, a Google Maps link or anything else you can think of. They are accessed using the tags [tag:propertycustom1] etc. Custom fields are set up in the ‘Bookables’ section. Start by editing the bookable you wish...
How to add a New Document and manage existing documents
Last Updated: June 12, 2024The documents section allows you to manage documents across all of your bookables. In this guide we will show you how to add a new document, assign it to a property and set an expiry date for the document. 1. Click to open the Documents sub menu 2. Click “Documents” 3. Click + New...
How do I send guests arrival information?
Last Updated: June 12, 2024The system allows you to attach a number of documents to each bookable in the Bookalet system. You can then decide which documents are attached to which emails the system sends out. 1. The arrival email can be automatically scheduled to be sent out to the guest a set number of days before the...
What are the email tags?
Last Updated: June 12, 2024We have created a list of all the custom tags we have within the email templates. You can edit your email templates and add any of the following. To edit email templates go to Administration | Email templates. 1. Property name = [tag:propertyname] 2. Booking reference= [tag:bookingref] 3. Current date = [tag:currentdate] 4. Enquiry date =...
How do I configure Bookalet to send from my own email address?
Last Updated: June 12, 2024Requires a Bookalet Pro or Agent account What address will my emails send from through Bookalet? By default, Bookalet sends emails from [email protected] this is to ensure that emails are delivered promptly and reliably. You can configure your emails to send from your own email address if you have access to your DNS settings. How do I set Bookalet...
How to add a new Document Type
Last Updated: June 12, 2024If you would like to add a new type of document to your list of types, it is now a really simple process. 1. Navigate to Documents, then Document Types 2. Enter your document type in the field, in this example we are adding a Hot Tub Guide 3. Then click Add 4. Navigate...
A guide to the Emails Menu
Last Updated: June 12, 2024The Emails menu allows you to manage everything that is related to emails sent to your guests. You can preview email templates, design a layout for your emails and schedule when the emails are sent. The emails menu is also where you can set your outbound email address. 1. The Emails menu has been...
How to create a Customised Scheduled Email
Last Updated: December 19, 2024This guide provides step-by-step instructions on how to create a customised scheduled email. It covers everything from adding a new template, editing the content, and previewing the email. By following these steps, users can easily create personalised and automated emails for their booking system. Customised scheduled emails are only available on Pro (maximum of 5)...