The Booking Process
How do I set up Bookalet to accept online bookings?
Last Updated: March 5, 2023How can Bookalet help me take online bookings? Bookalet can be configured to take online bookings in two ways; By taking an online booking request Taking an online bookings and online payments What is the difference between online bookings and online booking requests? If you have set Bookalet up to only accept online booking requests,...
Taking a booking request
Last Updated: March 5, 2023What is an online booking request? Bookalet can be configured to only accept online booking requests, this will mean that any bookings made by customers will need your approval before it is confirmed in the system and payment taken. The dates the guest requests will still be booked off in the calendar as ‘provisional’ before...
Taking an online booking
Last Updated: March 5, 2023What is instant booking? If you have your property set up to take instant bookings, this means that customers will be able to choose their holiday dates using the calendar on your website, make payment and complete their booking all online, without you having to approve the booking. How do I set up instant booking?...
Custom fields for calendar and bookings widget
Last Updated: March 5, 2023One of our many features is custom fields on your booking form, allowing you to be flexible and add any additional questions you would like to ask your guests prior to arrival, for example, asking your guests for their car registration or perhaps the purpose of their visit? This could be a very special occasion...
Collecting guest names and passport numbers
Last Updated: March 5, 2023It’s often a requirements to collect the names, ages and passport numbers of the guests staying in your property. In order to facilitate this, we have added a new Tag which can be inserted into your email templates. This will provide a link taking your guest to a separate page where a form can collect...
How do I edit a booking?
Last Updated: March 5, 2023Is it possible to edit a booking? Yes! If you need to edit a booking in Bookalet this is very simple How do I edit a booking? Login to your Bookalet account Go to ‘Bookings’ in the left hand menu and then click on ‘Active Bookings’ Select the booking you need to edit, this will open the booking...
How do I cancel a booking
Last Updated: March 5, 2023Can I cancel a booking? Yes, cancelling a booking is easy through Bookalet How do I cancel a booking? Login to your Bookalet account Go to ‘Bookings’ in the left hand menu and then click on ‘Active Bookings’ Select the booking you need to edit, this will open the booking details page Use the right hand menu and...
How do I set up Voucher codes for my guests?
Last Updated: March 5, 2023Why would I use a credit voucher? Credit Vouchers are a great way to give credit on future bookings if needed or as a gift voucher for potential guests (or maybe as a prize for a competition!) How do I set up a Credit Voucher? Login to your Bookalet account Use the left hand menu...
How do I postpone a booking for future dates?
Last Updated: March 5, 2023Why would I need to postpone a booking? You may need to postpone a booking if you have a guest who has made a booking but are now unable to make their original booking dates (for example, during covid if someone needed to self-isolate and were now unable to attend, it kept the booking in...