Emails

How do I configure bookalet to send from my own email address?

Requires a bookalet Gold or Agent account

By default, bookalet sends emails from bookings@bookalet.co.uk but can be configured to send from your own email address if you have access to your DNS settings.

It is obviously very important that emails from the bookalet system get delivered promptly and reliably, so by default all emails from bookalet are sent from bookings@bookalet.co.uk

In order to send from your own email address, you will need to add some new records to your DNS settings on your domain. This is to ensure that bookalet is authorised to send email on your behalf and significantly reduces the chances of your email getting caught in spam filters.

To start configuring your sending email address, log into your bookalet account and choose the administration section, then click on 'Email sending address'. Choose the 'Use my own email address' option and type in the address that you would like bookalet to send from. When you click the 'Save' button, you will be presented with the two DNS changes you are required to make.



You will need to then go to your domain name provider and edit your DNS settings. These are additional settings, there is no need to remove any existing settings you might have.

Once you have updated your DNS settings, go back to bookalet and press the Verify button. Bookalet will then see if these settings are correct and if they are, will start sending from your email address. It can take a few hours for your DNS changes to be found, so if you can't verify the changes straight away, please check again later.

Please note that if at a later date you change or remove these DNS settings, your email sending from bookalet will be affected. You must keep these settings for the duration of using this email address within bookalet.