Emails

How to customise content for individual properties?

Custom fields can be used within your email templates to show property related information such as the door key code, a Google Maps link or anything else you can think of. They are accessed using the tags [tag:propertycustom1] etc.

Custom feilds are set up in the property section. Start by editing the property you wish to add a custom field to:

edit property

Scroll down to the section entitled "Custom fields".  This is where you add, for example, the key code for this property:

custom fields

In our example, we're going to put 8484 into Custom field 1. Now click the "Save" button and navigate to the Administration section and click on "Email templates".

email templates

You can now add the "Property custom tag 1" to any of the emails in your account.  In this case we will add it to the "Balance payment receipt" email as this is when the full rental amount for the property has been paid. We have also added a line of text just before the tag:

add tag to email

When a booking is taken and payment of the balance has been made and recorded, an email is automatically sent out to the guest.  This email will now contain the key code 8484 that you added to the property:

email with custom field