Featured Property of the Month | Great North Lodges

Featured Property of the Month | Great North Lodges

We asked Great North Lodges how bookalet has helped them to grow their business for our Featured Property of the Month, here is what they said!



Great North Lodges are a group of self catering properties in the Cairngorms in the Highlands of Scotland. We started back 1985 and have been welcoming visitors to the Cairngorms every year since. Log cabins and hot tubs are the cornerstone of what we are all about ever since our owner built Beaver Creek Lodge, a bespoke cabin imported from Finland.


We now have 31 properties ranging from cosy cabins just for two right up to large luxury lodges that can cater for up to 19. The properties are located across the Cairngorms including Aviemore, Carrbridge, Boat of Garten, Nethy Bridge, Kincraig and Kingussie. Our area draws visitors from across the UK all year round – we are lucky to have so much on our doorstep. Great walks and biking, winter sports, family fun including Landmark Adventure park and our area is home to a huge range of wildlife – many of which can be seen right from our lodges.

Since the 80s our company has grown and embraced many changes and challenges in our industry along the way. The paper newsletters may have gone but we now keep in touch with our customers through social media channels. We have always been keen to embrace new technology such as online booking – something we did way back in the early 2000s.

Even with the changing market and new technology over the years, one thing that has remained the same is our commitment to our guests and giving them the best experience. They love escaping to the Cairngorms and many return year on year – one guest has booked 37 times! Bookalet lets us easily keep track of such stats which is great for us measuring our year on year performance.

We migrated to bookalet 3.5 years ago and haven’t looked back, it has made bookings and payment seamless. Behind the scenes, it makes sure our owners and housekeepers always know exactly what is going on which saves us so much administration time.




 
When we first went onto bookalet we used the various widgets on our own website which worked well but we have since made the leap to the new bookalet webbuilder to make everything fully integrated. We found this tool very flexible and has resulted in a fantastic site that works across all platforms – something that is particularly important as more and more guests book via their mobiles. The support from bookalet during the move to the new site was invaluable - they were always at the end of the phone and happy to help. Bookalet have always been keen to take on board our suggestions and we really value the relationship our teams have made – this is the real benefit of two small companies working together. We love using bookalet and it is an integeral part of everything our business does.

Book a stay with Great North Lodges here

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